PERFORMANCE pcsCLIMATE SYSTEM

CASE STUDY SUCCESS GLOBAL MARITIME SECURITY ORGANISATION

PROTECTION VESSELS INTERNATIONAL

PVI is focussed on the efficient delivery of high quality, cost effective security solutions for the

maritime community, providing embarked armed guards to support anti-piracy.

Parent company, PGI is a leader in cyber security solutions as well as providing geopolitical risk

consultancy, corporate intelligence services and an array of security training.

Following a major restructure of the Global Operations Team, PCS Partner Performance First were asked to support

THE

the Operations Director and their team with a series of

CHALLENGE

coaching interventions to reform and improve the support they provide to clients and operational teams.

The Performance Climate System was chosen as

OUR

the tool of choice to educate the team in high

INVOLVEMENT

performance, enable effective communication and track changes in climate over time.

PERFORMANCE pcsCLIMATE SYSTEM

CLIMATE IMPROVEMENT RESULTS

SCORE SCORE SCORE

68.9% 75.2% 83.1%

MARCH 2017 AUGUST 2017 JULY 2018

Alongside a leadership & team development programme, the images highlight the changeTEAM LEADER in climate for one team as well as improved alignment in leader & team perception

“PCS has been

RESULTS

brilliant at improving team cohesion and overall performance. We’ve seen noticeable

  • 20% improvement in Climate (69% - 83%) in 16 months developments in the Ops team’s ability

  • Significant change in leaders and team’s behaviour to problem solve and continuously improve operational processes, cutting workload and

  • Profit margin improvement of 5% on leading to efficiencies in cost of sale. operations The tracking has given us measurable targets

  • Decrease in annual staff turnover to keep the team focussed and on track; “The Ops team

  • Embedded culture of clearly demonstrated helping to visualise tangible progress.” continuous improvement an improved ability toJames Hilton, Managing Director analyse their processes and that didn’t exist before self-correct. There is very much a culture of continuous improvement that didn’t exist before, a better grasp of the commercial reality in which they operate and strong desire to work to clearly defined KPIs.”

UNLOCK YOUR TEAM’S POTENTIAL

Discover how the Performance Climate System can help your business and book a demo, contact us:

info@perfomanceclimatesystem.com www.performanceclimatesystem.com