PERFORMANCE pcsCLIMATE SYSTEM

## CASE STUDY SUCCESS GLOBAL MARITIME SECURITY ORGANISATION

## PROTECTION VESSELS INTERNATIONAL

PVI is focussed on the efficient delivery of high quality, cost effective security solutions for the

### maritime community, providing embarked armed guards to support anti-piracy.

Parent company, PGI is a leader in cyber security solutions as well as providing geopolitical risk

### consultancy, corporate intelligence services and an array of security training.

Following a major restructure of the Global Operations Team, PCS Partner Performance First were asked to support

THE

### the Operations Director and their team with a series of

# CHALLENGE

### coaching interventions to reform and improve the support they provide to clients and operational teams.

### The Performance Climate System was chosen as

OUR

### the tool of choice to educate the team in high

## INVOLVEMENT

### performance, enable effective communication and track changes in climate over time.

* * *

PERFORMANCE pcsCLIMATE SYSTEM

# CLIMATE IMPROVEMENT RESULTS

SCORE SCORE SCORE

68.9% 75.2% 83.1%

### MARCH 2017 AUGUST 2017 JULY 2018

Alongside a leadership & team development programme, the images highlight the changeTEAM LEADER in climate for one team as well as improved alignment in leader & team perception

“PCS has been

# RESULTS

brilliant at improving team cohesion and overall performance. We’ve seen noticeable

- 20% improvement in Climate (69% - 83%) in 16 months developments in the Ops team’s ability

- Significant change in leaders and team’s behaviour
  to problem solve and continuously improve operational processes, cutting workload and

- Profit margin improvement of 5% on leading to efficiencies in cost of sale. operations
  The tracking has given us measurable targets

- Decrease in annual staff turnover to keep the team focussed and on track;
  “The Ops team

- Embedded culture of clearly demonstrated helping to visualise tangible progress.” continuous improvement an improved ability toJames Hilton, Managing Director
  analyse their processes and that didn’t exist before self-correct. There is very much a culture of continuous improvement that didn’t exist before, a better grasp of the commercial reality in which they operate and strong desire to work to clearly defined KPIs.”

## UNLOCK YOUR TEAM’S POTENTIAL

Discover how the Performance Climate System can help your business and book a demo, contact us:

[info@perfomanceclimatesystem.com](mailto:info@perfomanceclimatesystem.com) [www.performanceclimatesystem.com](/content/site-root.html)